Privacy Policy

Last updated: May 2026

1. Overview

RetroBall Arcade (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.

2. Information We Collect

2.1 Account Information (Stored in Firebase Firestore)

We store the following user‑provided data:

• Username
• Password (securely hashed)
• Display name
• Optional contact email

No other personal data is stored.

2.2 Automatically Collected Data

For app functionality and analytics, we may collect:

• Device type
• Device orientation
• Operating system version
• Gameplay statistics
• Crash logs

This data is used asynchronously to improve gameplay, performance, and stability.

2.3 Third‑Party Services

RetroBall Arcade uses the following external services:

• Unity Ads – advertising and monetisation
• AppLovin Ads – advertising and monetisation
• Google Play Store – Android distribution & IAP
• Apple App Store – iOS distribution & IAP
• YouTube – external video content

These services may collect their own data in accordance with their privacy policies.

3. How We Use Your Information

• To create and manage your RetroBall account
• To enable gameplay features and cloud syncing
• To provide customer support
• To improve game performance and stability
• To show personalised or contextual ads

4. Data Sharing

We do not sell or share your personal data with third parties except:

• Service providers (Unity Ads, AppLovin, Google, Apple)
• Legal authorities if required by law

5. Children’s Privacy

RetroBall Arcade is not directed at children under 13. We do not knowingly collect data from children under 13.

6. External Links

RetroBall Arcade contains links to external websites including YouTube, retroballarcade.com, the Apple App Store, and the Google Play Store. We are not responsible for the privacy practices of external sites.

7. Data Security

All account data is stored securely in Firebase Firestore. Passwords are hashed and never stored in plain text.

8. Data Retention

We retain user account data until the user requests deletion.

9. Your Rights (GDPR & UK GDPR)

You have the right to:

• Access your data
• Request correction
• Request deletion
• Withdraw consent

10. Account Deletion

Users may request full account deletion by emailing: support@retroballarcade.com

11. Contact Us

For privacy questions or data requests: support@retroballarcade.com